Customer terms

Terms & Conditions

The basic terms for buying Spritz Vault fragrance decants and discovery sets.

Last updated 14 August 2026

About Spritz Vault

Spritz Vault is an independent UK fragrance decanting service. We sell smaller quantities of fragrance transferred into clean glass atomizers so customers can sample scents before committing to a full bottle.

Spritz Vault is not affiliated with, endorsed by or sponsored by any fragrance house. Brand and fragrance names are used only to identify the fragrance being decanted.

Products and availability

Product images, notes and spray-count estimates are provided for guidance. Spray counts can vary depending on atomizer output and spray length.

All items are subject to availability. If a fragrance becomes unavailable after you order, we will contact you about a replacement, delay or refund.

Orders and payment

Orders are placed through the website checkout. Payment is processed securely by Stripe; Spritz Vault does not store full card details.

An order is accepted once payment has been confirmed and the order can be fulfilled. We may cancel and refund an order if stock, pricing or fulfilment information is incorrect.

Safe use

Fragrance is for external use only. Do not ingest it, spray near eyes or open flame, or leave it within reach of children or pets.

Customers should patch test before use and stop using a fragrance if irritation occurs.

Returns, refunds and delivery

Returns, refunds and delivery are handled under the separate returns and delivery policies linked in the footer.

Nothing in these terms affects your statutory rights.